[FOR OVERSEAS]
1.How to order
Thank you for visiting our store！
We receive many orders from overseas every month.
If you have any questions, please feel free to contact us :)
[email protected]
Purchase procedure
① Add the items you want to purchase to your cart.
② Go to cart. If you have already purchased, please log in to purchase, and if this is your first time, please select guest purchase.
③ Select the region as "OVERSEAS" and enter the required information.
④ Please enter your payment method.
⑤ The amount including shipping will be displayed. Please check if it is correct and click "Order".
Your order is now complete.
Steps with images are provided at the bottom of the page.
Please fill in the customer information, check that there are no mistakes, and proceed to payment.
Payment methods from outside Japan are credit card and Paypal.
*Depending on your settings, this reply email may not reach you.
If you do not receive a reply within 2 days, please contact us by Instagram message.
https://www.instagram.com/valore_kagoshima/?hl=ja
*When making a payment using other links (instagram, Facebook, Google Shopping, etc.), we have received notification that the payment cannot be completed depending on the payment method.
If a problem occurs, please log out and open the URL below from your device's browser, or search for "VALORE" and try the payment procedure again.
https://valore-online.com
In addition, at that time, the stock may not be returned and you may not be able to add it to your cart, but the stock will be returned automatically after a certain period of time of 30 minutes to 1 hour, so we apologize for the inconvenience, but please wait. Thank you very much.
2.About delivery
Products will be shipped by EMS or Small packet (https://www.post.japanpost.jp/int/ems/index_en.html).
Depending on the size of the product, methods other than EMS may be used.
It will take 2-3 days longer than usual.
note that.
Delivered within 7-14 days.
We will notify you of the tracking number.
3.Shipping fee
Shipping costs vary depending on the shipping address.
Free shipping for purchases over 100,000 yen.
China, Korea, Taiwan: 2,000 yen to 3,500 yen
Asia (excluding China, Korea, and Taiwan): 2,000 yen to 4,500 yen
Oceania, Canada, Mexico, Middle East, Europe: 2,500 yen to 7,500 yen
America, Central and South America (excluding Mexico), Africa: 6,000 yen to 9,000 yen
We determine shipping charges for each product based on its size and weight.
If you send all items together, we will send the items at the highest shipping cost.
*For overseas shipping,
There may be delays depending on the country's customs inspection.
Please note that customs duties are the responsibility of the customer.
4.Return Policies
You can return the goods if they are defective.
Please check the product immediately after it arrives.
If the product is defective, please email within 3 days.
Non-defective products cannot be returned.
Before ordering, please verify the size and color.
Valore Co., Ltd.
10-8 2F, Uenosonocho, Kagoshima City
890-0052 Japan
[email protected]
Administrator: Ryunosuke Miyata
Please select your desired size.
The blue button is the cart-in button.
When you enter the cart, a confirmation screen for the contents of the cart will be displayed.
If the information is correct, please press the gray button below.
If you have purchased from this site, please press the blue button.
